DANS (Direct and Nationwide Sameday) Ltd.

We have a professional team of people based in the south east covering the whole of the United Kingdom and Europe, all vans are gps tracked and has a £50,000 goods in transit insurance policy in place. We offer specialist and flexible services such as around the clock availability, dedicated deliveries and pre-booked timed deliveries and collections to and from any location. We do not have any weight or size limitations, however big or heavy goods can carry an extra cost. We are open 24 hours a day 7 days a week.

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Our Services

Contact Us

7 Milbanke Ct, Bracknell, RG12 1RP Phone:01344 371722 Email:[email protected] Web:dansltd.co.uk
Phone: 01344 371722 Email: [email protected]

Terms and Conditions

If we are kept waiting or loading longer than 15 minutes at either the collection address or delivery address, we may charge you an additional amount, this being our standard hourly rate of the vehicle in question.

We will not be liable for any consequential or economic loss or damage suffered by you or any third party. Our liability is strictly Limted to the cost of replacement of, or repair to, the goods sent in the consignment, subject to limits and conditions given below. We will not be liable for any loss or damage to the consignment, or any delay or mis-delivery if the cause was any of the following: -

  • War, terrorism, riot, strike, lock out, or any similar action.
  • Natural disasters (e.g. floods), poor or extreme weather conditions.
  • The consignment being seized or detained by any public authority.
  • Incorrect or insufficient address given on the consignment, consignment note, or manifest. This includes any omission or ambiguity of information provided by you.
  • Incorrect or insufficient packaging of the consignment.
  • Natural wastage of a perishable or fragile consignment.
  • Traffic congestion or delay.
  • Any other event reasonably beyond our control.

If we are to consider any claim for non-delivery, late delivery, or loss or damage to any consignment, you must submit a completed claim form to our claims department within 7 days of delivery for any shortage or damage, and within 14 days of despatch for any loss. We will be entitled to ask you for written evidence to establish the value of the loss or damage (for example, a copy invoice from supplier). We may ask you to obtain an estimate for repair of damaged goods, if appropriate, and reserve the right to pay only the repair value If a claim for damage is settled at the replacement value, the damaged goods automatically become our property, and should be returned to us immediately.

You must still continue to pay our invoices in full as they become due, even though you may have submitted a claim to us. From time to time, we may incur additional expenses in the course of delivering your consignments. These may be tolls, parking charges, rubbish disposal charges, or similar items. If we incur any such expenses, we will invoice them to you with normal delivery charges, and you will pay them within our credit terms.

Any quotation or estimate of charges given to you will be valid for 14 days, unless the quotation states otherwise. If you accept our quotation, delivery must take place within 14 days of the quotation date, otherwise revised charges may apply. We will only be bound by written quotations accepted by you, and your acceptance will be deemed to have been given when you ask us to make the delivery quoted for. Verbal quotations or estimates are expressed as a guide only, and will not be binding on us.

If you do not pay us within 30 days of invoice date, we will be entitled to charge you interest at the rate of 8% per month (or part thereof) from the invoice date to the date of payment. If we are required to take legal action to recover payment from you, our claim will include interest and all associated costs of such action.


Your Rights

  • You will pay our invoices (including any VAT) in full and without deduction (apart from credit notes raised by us) within 20 days of the invoice date and in sterling. Any claims or demands from HM Customs in respect of dutiable items must be paid on demand.

  • If you are not the owner of the goods, you have the owner's permission to enter into this agreement and ask us to make a delivery. The goods in the consignment are not dangerous goods and do not present any health or safety risks, and the handling or possession of them is not a criminal offence, nor breaches any relevant statute or regulation.

  • Only those individuals duly authorised by you can make bookings with us, and they will supply to us (at the time of booking) any reference or purchase order you require to be shown on our invoices in order to process them for payment. If you fail to provide us with this information, or if the information is not correct, you will not be able to withhold payment at a later date.

  • The consignment is properly addressed and packaged. If, in our opinion, the packing is not sufficient, we may either refuse to deliver it, or may repack it to the required standard. A reasonable charge will made to you for any such repackaging.

  • If you are in breach of any of these terms, you will be liable for any loss or expenses suffered by us as a result.

  • If your consignment needs special equipment (e.g. a forklift truck) or manpower to be loaded or unloaded, you must make sure it is available at both delivery and collection addresses. If such is not available, you will be liable for any resulting costs, which may include waiting, storage, or redelivery charges.

  • Unless we are shown to be at fault, you will indemnify us for any claims or losses arising from our delivering consignments for you.

  • If you make a claim for damage to your consignment, you will keep (or arrange to keep) that consignment and all its packaging in a safe place and to one side in case we, or our loss adjusters, need to make inspection in the course of an investigation.